Posted by hero
on September 08, 2016
A note from Hero Arts CEO Aaron Leventhal:
We at Hero Arts are overwhelmed by the outpouring of support and excitement for our My Monthly Hero kits. This month the kit sold out in less than 23 hours, and we are honored and humbled by the interest. We are also very sorry that some people who really wanted the kit were not able to get it. We send our most sincere apologies. The kit quantities are planned months ahead, and we did not foresee the growth in interest this month generated. We are immediately taking steps to solve this in the future and will have more available starting with the October kit. Again, thank you for your support, a deep apology to those who did not get the September kit, and we hope we can continue to inspire your creativity for many months to come. Just know, your excitement inspires us to be our best as a company.
3 comments
Hi there! I am so happy that your company is successful and that so many of us enjoy your products! Congrats! I am simply in love with the stamps, etc included within the September 2017 kit. Are any of the items available for individual orders? Unfortunately, I was unable to get the kit. Thank you!
Hi Sonia – The September (2017) kits shipped last week. Did you receive an order confirmation this month? We would be happy to look into this for you. Please email info@heroarts.com for assistance. Thank you!
When were the hero art kits sent out? I haven’t received mine yet!